Hubungan Kemampuan dan Motivasi Pegawai Terhadap Kinerja Pelayanan Kesehatan Puskesmas Pelaihari Kabupaten Tanah Laut

Abstrak

Tthis research reveals the correlation condition of 3 variables, namely ability (X1) and motivation (X2) of employee on performance (Y) health service Pelaihari Puskesmas Kabupaten Tanah Laut.

To achieve the objectives of the study, all data were collected through questionnaire techniques, as well as through interviews, observations, and documentation as a complement. Based on the quantitative approach used, all data collected from the respondents are analyzed descriptively through Percentage and Product Moment Correlation techniques.

The results showed: (1) employee ability relationship with service performance is positive or walk in the same direction. However, the relationship between these two variables is very low or weak. Percentage, the influence of ability to service performance only reached 3.8%, and vice versa, 96.2% influenced by other factors, (2) relationship of employee motivation with service performance also positive and very low. Contribution of influence on health service performance is only 1.6%. and as much as 98.4% is influenced by other factors, (3) ability relationship with motivation is also positive and very low or weak. The influence of ability on motivation, or vice versa is only 1.9% and the rest is determined by other factors, that is equal to 98.1%, (4) ability relationship and employee motivation together with service performance are positive and include low or weak relationship. Percentatively, the influence of ability and motivation together on service performance is only 4.8%. This means, the high level of health service performance Pelaihari Puskesmas not only determined by the ability and motivation of employees, but influenced by other factors of 95.2%.

Based on the results of the above research, then to the leadership of Pelaihari Puskesmas suggested to further improve the ability and motivation of employees, especially through increasing the frequency of employee participation in the Training in accordance with the field of work. In addition, assigning tasks with greater burdens and responsibilities as well as rewarding employees who demonstrate the achievements of both are efforts to further enhance employee motivation.